Last updated: August 23, 2026
These Terms & Conditions ("Terms") govern access to and use of The CEO CRM (the "Service"), provided by High Response Strategy (OPC) Private Limited ("Company," "we," "us"). By registering for or using the Service, you ("Customer," "you") agree to be bound by these Terms. If you do not agree, do not use the Service.
The CEO CRM is a cloud-based CRM that helps CEOs and sales leaders manage pipelines, tasks, invoices, team performance, and AI-generated coaching for their sales teams.
You must be at least 18 years old and have the authority to bind the business you represent to use the Service. You are responsible for the accuracy of the information you provide and for maintaining the confidentiality of your login credentials. You are responsible for all activity that occurs under your account, including sub-accounts you create for team members.
The Service does not offer a free trial. Access is granted only after you select a paid subscription plan and complete payment through Razorpay. Your account is created and activated automatically once payment is confirmed.
Paid plans are billed monthly or annually in advance through Razorpay and/or Stripe, and automatically renew at the end of each billing period unless cancelled beforehand. Prices for the plans in effect at the time are shown on our pricing page. We may change plan pricing going forward; existing subscribers will be notified in advance of any price change taking effect on their next renewal. See our Refund & Cancellation Policy for billing, cancellation, and refund details.
You agree not to:
You retain all ownership rights to the Customer Data (leads, contacts, deals, notes, invoices, etc.) you or your team enter into the Service. You grant us a limited license to host, process, and display this data solely to provide the Service to you, including sending it to the sub-processors listed in our Privacy Policy (e.g., our AI processing provider for AI analysis). We do not claim ownership of your Customer Data.
The AI Command Center, Employee Directives, and Daily Briefing features use AI models to generate scores, suggestions, and summaries based on the data in your account. These outputs are advisory only, may contain errors or omissions, and do not constitute professional business, financial, HR, or legal advice. You are solely responsible for decisions made using AI-generated output.
The Service integrates with third-party platforms, including Razorpay, Stripe, our AI processing provider, Meta (WhatsApp Cloud API), and Zoom. Your use of those integrations is also subject to the respective third party's own terms. We are not responsible for outages, changes, or policy enforcement actions taken by these third-party providers that are outside our control.
The Service, including its software, design, branding, and underlying technology, is owned by the Company and protected by intellectual property laws. Nothing in these Terms grants you any rights to our intellectual property other than the limited right to use the Service as intended.
We may suspend or terminate your access to the Service if you breach these Terms, fail to pay applicable fees, or engage in activity that we reasonably believe harms the Service, other users, or third parties. You may cancel your account at any time as described in our Refund & Cancellation Policy.
The Service is provided "as is" and "as available," without warranties of any kind, express or implied. To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunity, arising from your use of the Service. Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the total subscription fees paid by you in the 12 months preceding the claim.
You agree to indemnify and hold harmless the Company, its officers, and employees from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights, including messaging-consent or data-protection laws applicable to your Customer Data.
These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts at Chennai, Tamil Nadu, India, and/or resolved by arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Chennai.
We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above, and, where required, communicated to you by email. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
High Response Strategy (OPC) Private Limited
715-A, 7th Floor, Spencer Plaza, Mount Road, Anna Salai, Chennai – 600002, Tamil Nadu, India
Email: support@theceocrm.com